ListHub provides your members with an easy way to automatically update online listings directly from  the MLS or company database to over 70 real estate publisher websites. To keep information accurate, it’s important that brokers to login to their ListHub account every so often to check syndication choices and make sure a few KEY pieces of account information are up-to-date and accurate. Incorrect or outdated data in these areas will result in incorrect online information along with missed opportunities to engage with online consumers, drive traffic to the website, provide exposure for inventory, and more.

Below are some of the key pieces of information that should be kept up-to-date by your broker members. Please note that these changes must be made in the brokerage administrator’s ListHub account; agents cannot make these changes in their accounts due to restricted permissions.

Updating Company Information
If you change company names, office locations, or company contact information, it will need to be updated directly in your ListHub brokerage administrative account. Simply click the “Settings” link then “Manage Brokerage” in your ListHub dashboard. Here you can enter the correct company name that you wish to have displayed for online consumers in the Legal Name field.  The contact information that you want online consumers to see for the brokerage should be in the phone/email field, and be sure to update the primary address with any office location changes. 

Updating Office Codes
If your company name has changed but your MLS office code(s) remains the same, ListHub will continue to pull the listing inventory for your company.  However, if your MLS office code also changes, you will need to set up a brand new ListHub account. If your company adds a new office, or if any changes are made to the existing MLS office code or codes, you will need to update that information in your ListHub account.  If a new office is acquired, but ListHub isn’t notified, the listing inventory for that office will not be distributed to the online publishers.  To update office code information, go to the “Settings” and then “Manage Offices” in the ListHub broker dashboard. In the text box, please provide the additional office code number, along with any special notes.  If possible, please include 2 sample MLS numbers for listings within that office.  This helps ListHub’s technical team to more quickly confirm the correct code for integration into your account.

Updating Website Redirect
One of the many free features ListHub offers is the ability to redirect online consumers to your brokerage website. ListHub sets this feature up at your request, and online consumers are driven back to the property detail pages of your company website.  If you make any changes to your website, or switch to a new website provider, this integration will need to be updated by ListHub. Otherwise, the link will be broken and an interested consumer that has clicked to get more information about your listing will land on an error page showing “page not found.” Don’t lose these potential leads! To update your website click the “Support” link and “Request Support.” In the support request form, be sure to mention that your website has changed, along with the new URL, if applicable.   ListHub will reconfigure the redirection on your behalf, again at no cost.

Update User Information
Lastly, when you have staff or role changes within your company, the person that acts as your ListHub administrator may change as well.  This is another piece of information that needs to be updated in your ListHub account.  If you go to “Settings” then “User Information,” you can update the name and email on file. It’s important to keep this information current so you continue receiving important updates about your ListHub service.